Shipping policy
SHIPPING POLICY - TITAN.TOYS
Shipping Coverage
We ship our premium articulated robot action figures across India and select international destinations. All orders are carefully packaged to ensure your collectibles arrive in perfect condition.
Processing Time
- Standard Orders: 1-2 business days processing time
- Custom Paint Jobs: 3-5 business days processing time
- Bulk Orders (5+ items): 2-3 business days processing time
Shipping Options & Rates
Domestic Shipping (India):
- Free Standard Shipping: Orders over ₹500 (5-7 business days)
- Express Shipping: ₹150 (2-3 business days)
- Same Day Delivery: ₹300 (Available in select metro cities)
International Shipping:
- Standard International: ₹800-1,500 (7-14 business days)
- Express International: ₹1,500-2,500 (3-5 business days)
- Duties and taxes calculated at checkout - no additional charges upon delivery
Packaging & Protection
- Premium Protective Packaging: All robot figures are individually wrapped and secured
- Eco-Friendly Materials: Biodegradable packaging materials used whenever possible
- Collector-Safe Shipping: Special care for mint condition collectibles
Order Tracking
- Tracking Information: Provided via email within 24 hours of shipment
- Real-Time Updates: Track your order status through our website
- Delivery Confirmation: Photo confirmation available upon request
Shipping Restrictions
- PO Boxes: Not available for express shipping options
- Remote Areas: Additional 1-2 days may be required
- International Restrictions: Some countries may have import restrictions on toy products
Delivery Issues
- Missing Packages: Contact us within 48 hours of expected delivery
- Damaged Items: Full replacement or refund for shipping-related damage
- Failed Delivery: We'll coordinate redelivery at no additional cost
Contact Information
For shipping questions or concerns, contact our customer service team at support@titan.toys or through our website chat.