Privacy Policy
At Titan Toys we collect only the information needed to fulfil your order and improve your shopping experience.
What we collect — Name, email, phone, and shipping address for delivery. Payment information processed securely via Razorpay (we never see or store full card numbers). Browsing behaviour on titan.toys via cookies and analytics, for site improvements.
How we use it — Order fulfilment, shipping, and customer service. Marketing communications about new figures and offers (opt out via the unsubscribe link in any email). Aggregated site analytics — never tied back to individual identity outside our systems.
Third parties we share data with
- Razorpay — payment processing (PCI-DSS Level 1 certified)
- Shopify — store platform and order management
- Shiprocket and partner couriers — last-mile delivery
- Google Analytics 4, Meta Pixel — anonymised analytics
Your rights under India's Digital Personal Data Protection Act 2023
- Access the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your account and data
- File a grievance — we respond within 30 days
Cookies — Used for cart functionality, login state, and analytics. You can disable cookies in your browser; cart and checkout may not work without them.
Data retention — Order records: 7 years (tax compliance). Marketing preferences: until you opt out. Browsing data: 26 months (Google Analytics default).
Grievance — Email kklsco@gmail.com with subject "Privacy Grievance" — we respond within 30 days.
titan.toys · operated by Kaustubh Shenai, Proprietor · Prayagraj, India
